FAQs

Q: How do I participate in the new 2020 Safety, Security & Human Resources (SSHR) Virtual National Conference?

A: Registration is available online only, no forms are available.  During the registration process, you will be prompted to choose the session(s) you wish to attend.  Once you have selected your sessions, you will receive a Webex confirmation email for each session which contains a unique link and an email calendar invitation.  Please open and accept the Webex confirmation to add the sessions to your calendar.

If you do not receive a registration confirmation email within 24 hours, please first check your spam folder to ensure it has not been flagged. For assistance with username and/or password issues, please contact Registration at (866) 821-3468; email: registrations@trucking.org.  All sessions are included in your registration fee and you do not need to be an SMC and/or TSC Member to register.   


How do I add additional sessions?

A:  To add additional sessions, log-in to your current SSHR registration, confirm the contact information listed, and click next.  On the Customize Experience page, under “Session Name”, select any additional sessions you would like to attend.  Note:  Sessions that have already been selected will be grayed out – only sessions not previously chosen will be available.  Once you have signed up for the additional sessions, you will receive a Webex confirmation email for each session which contains a unique link and an email calendar invitation.  Please open and accept the Webex confirmation to add the sessions to your calendar.

For Invitation Only Sessions: Registration is not required for invitation-only sessions. Participants will receive a separate Webex email invitation with instructions for joining the “invite-only” sessions.


Q: Are the virtual sessions eligible for SHRM – Professional Development Credits (PDC)?

A: Yes, SMC is a member of the SHRM Recertification Provider Program and all sessions in the Human Resources track meet the criteria for attendees to earn SHRM Professional Development Credits (PDC).  Attendance is recorded automatically when you logon to an individual session and each attendee will receive documentation following the meeting verifying their attendance to submit for PDCs.


Q:  If I registered for the in-person 2020 SSHR National Conference in Indianapolis, Indiana, will I be automatically registered for the virtual conference?

A: No, your registration for the in-person conference has been cancelled and refunded.  Please re-register online for the virtual event.  


Q:  Do I need to cancel my hotel reservation in Indianapolis?

A: Yes, if your reservation has not already been cancelled, please call the Omni Severin Hotel and cancel your reservation.  They can be reached at (317) 634-6664.


Q: Do I need to download any software in order to participate in the virtual conference?

A:  If you've attended a Webex event in the past, you will not likely need to do anything. Otherwise, when you click the link in your Webex confirmation email to join a session, a prompt will appear to download and install the Webex plug in, select “yes”. You are encouraged to test your connectivity beforehand by going to https://www.webex.com/test-meeting.html and join the test meeting.


Q: What devices can I access the virtual conference from?

A: For the best experience, please join sessions from a laptop or desktop, especially if participating as Presenter/Panelist, and if your participation involves voting or audience interaction


Q: What if I have technical issues with the virtual sessions?

A: Call our Technical Issues Hotline at (703) 838-7919 for technical assistance or
email SMC@trucking.org


Q: As a participant, will I be seen on video? 

A: As a participant, you can view presenters by video, however, your video will not be activated. All participants will see presenters on the screen. (If you are participating in any session as a presenter, your WebEx video capabilities will be activated.)


Q: Will a Questions and Answers (Q&A) period be permitted during the sessions? How will I be able to share a comment or question?

A: All sessions will have the ability for attendees to ask questions. When the speaker or presenter asks for questions or comments, attendees will have the option to comment or ask questions by “raising a hand” or typing a question into the Q&A window located on the right side of the screen. All audience members will be automatically muted for the session. To “raise a hand”, participants must click on the hand icon on the right side of the screen. Once the moderator announces your name and asks for your comment/question you will be unmuted to speak, and will be muted again when done speaking by the Webinar Host.


Q: Will sessions be recorded and made available after the conference is over?

A: Some sessions will be recorded, based on sensitivity or council bylaws.


Q: Who should I contact with questions regarding the conference program?

A: Email the Safety Management Council at smc@trucking.org or Transportation Security Council at tsc@trucking.org.


Q: I want to support this conference! Who can I talk to regarding sponsorships?

A: Contact Dan Duggan, Director of Sponsorships & Exhibits or Janine Taylor, Manager of Event Development, with the ATA Sponsorship and Exhibits Department.